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Tag Archives: touchpoints


Integrating Experience Across Touchpoints

February 17, 2009 – 11:24 AM

Managing user experience across touchpoints can have a profound effect on your business. There is a “1+1=3″ effect that takes place when you align touchpoints, such that the whole becomes greater than the sum of it’s parts. This idea has been championed by the artist Joseph Albers who explored chromatic interactions with flat colored squares [...]

By Roland Smart | Posted in Design, Marketing | Also tagged user experience | Comments (3)
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